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Payment Policy

At Classic Trendzz, we aim to provide a secure and seamless shopping experience. This Payment Policy outlines the payment methods we accept, as well as the terms and conditions associated with making a purchase on our website.

1. Accepted Payment Methods

We accept the following payment methods for all online purchases made on our website:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and RuPay. Payments are processed securely through our payment gateway.
  • Net Banking: You can pay using internet banking from a wide range of Indian banks. We support secure payments through the most popular banks across India.
  • UPI (Unified Payments Interface): We also accept payments via UPI, which allows for fast and secure transactions directly from your bank account.
  • Digital Wallets: We accept payments through popular digital wallets, such as Paytm, PhonePe, Google Pay, and others, for your convenience.
  • EMI (Equated Monthly Installments): We offer EMI options through major banks and financial institutions. If you are eligible, you can select the EMI payment option during checkout.

2. Payment Processing

  • Secure Transactions: All transactions made on our website are processed through secure, encrypted payment gateways. We prioritize your security and ensure that your payment information is protected at all times.
  • Authorization: Once you place your order and proceed to payment, the payment will be authorized by your bank or payment service provider. In case of any issues with payment authorization (e.g., insufficient funds, expired card), the transaction will be declined, and we will notify you to complete the payment with a valid method.
  • Order Confirmation: Your order will be confirmed only once the payment is successfully processed. You will receive an order confirmation email containing your order details and expected delivery date.

3. Cash on Delivery (COD) Not Available

  • No COD Option: Please note that we do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid using one of the methods listed above.
  • Reason for No COD: We believe in providing a hassle-free shopping experience with reliable payment methods. By eliminating COD, we can ensure that all orders are processed efficiently and avoid delays associated with cash payments upon delivery.

4. Order Cancellations and Refunds

  • Order Cancellations: If you wish to cancel your order before it is shipped, please contact us immediately. If the cancellation is made before the item has been dispatched, we will process the cancellation and refund your payment in full. Refunds will be made to the original payment method. 
  • Refund Process: In case of order cancellation or refund requests, the amount will be credited back to your payment account within 20-25 business days, depending on your payment method (credit card, debit card, net banking, or wallet).

5. Payment Security

  • Secure Payment Gateways: We use trusted payment processors who are compliant with PCI-DSS (Payment Card Industry Data Security Standard) to ensure secure handling of your payment information.
  • Encryption: All sensitive information, such as credit card details, is transmitted through encrypted channels to ensure the highest level of security.

6. Disputed Transactions

In case of any disputed transactions, we encourage you to reach out to us immediately. We will work with you to resolve any issues related to payment processing. If the issue is with your payment service provider, we suggest contacting them directly for further assistance.

7. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes to the policy will be reflected on this page, and the updated version will become effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about our payment methods or payment processing, please feel free to contact us.  

By making a purchase on our website, you agree to the terms of this Payment Policy. Thank you for choosing Classic Trendzz!